Indrani Design is committed to delivering your order accurately in good condition and always on time. We believe in express shipping and most of your orders are shipped within 24 hours once the order is placed except on weekends or on public holidays. At Indrani Design, we strive to deliver products purchased in excellent condition and in the fastest time possible.

Order cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders as soon as the product is ready and within the time shown on the product page. However, a delay of 72 hours is possible from the designer/manufacturer in case of unforeseen circumstances. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

Described below are the site-wide shipping policies of indranidesign.com which apply to all sales and purchases made on the website. These policies are applicable to shop-level policies which are available in the footer area.

SHIPPING IN INDIA

Shipping in India is free of charge. This is to maintain the service level and provide your product on time. We use BlueDart, Ekart, Delhivery, and Xpressbees courier services to deliver in India.

IMPORTANT NOTE

Do not return any product(s) before receiving a confirmation email from the Indrani Design Customer Support Team for the same. In case you wish to return a product, reach us at help.indranidesign@gmail.com within 24 - 48 hours of product delivery.

All products are to be returned to the Indrani Design facility in their original condition, original packaging, with the invoice and sealed carefully.

The safe receipt of products by Indrani Design is the sole responsibility of the customer.

We shall examine the products returned by the customer for such defects/variations as complained by the customer, and ensure remedial steps are taken immediately.

CONTACT US

If you have any questions about this agreement, please contact us by filling out this Contact Form.

Please note that the Shipping Policies are subject to change at any time without notice and by updating this page. To make sure you are aware of any changes, please review this policy periodically.